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Bestsellers
- 9 How's of Becoming Effective supervisors
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- Excellent Work Culture
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- Presenting with Confidence
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- Time Management is your Image
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- Dynamic TeamBuilding
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- Magic of Wow'ing Customers
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- Analytical Trouble Shooting
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- Profesional Office
Management Practices
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Administrative Details
Time : Day 1-2 -9.00am – 5.00pm
Fee : RM 1,250 per participant
Group discount 5% if more than 5 pax
Withdrawal: 2weeks – full refound; less than 2 weeks – 25% refund
Programme is HRDF claimable
To Register
1. Fill up Registration Form
2. Make payment via cheque to “Q-Performance Consultant Sdn Bhd”
3. Fax form & cheque to 03-80237854
4. Mail cheque to Q-Performance Consultant Sdn Bhd(*address : see below)
Today, the roles of administrative staff are not only about taking direction from their bosses, but encompass a great deal of activities to assist the boss. Administrative staff should be well versed not only in administrative and stenographic responsibilities, but also act as a communicator and an expert planner. The performance of the administrative staff reflects the effectiveness of their bosses, therefore requiring both parties to work together interdependently. Administrative staff of today are unlike the yesteryears – more challenges as well as opportunities await them. They have what it takes to develop themselves for the new millennium. .
Learning Objectives• Tanjong Management Services
• Golden Trust Consultancy, Bahrain
• Kagayaku Logistics
• Training Minds Consultant
• Litmus Management Services, Brunei
Course Facilitator
Maria Rufina is popularly known in the corporate arena as the Chief Executive Officer of QPAC Business Consultant Sdn. Bhd. QPAC is an established Training & Management firm. It caters for both Multinationals and SMIs in the development of Human Capital. Some of QPAC’s reputable clients are ExxonMobil, Aeon Co (Jaya Jusco), KWSP, Panasonic, MISC Bhd, Esso Refinery and Integrated Logistics, to name a few.
Todate, Maria Rufina has conducted over 1000 training programs for companies of various industries locally and globally ( Malaysia, Brunei, Cambodia, Bahrain etc) in the areas of Train The Trainer, Presentation Skills, Management Development Programs, Positive Work Culture, Teambuilding, Quality, Employee Opinion Surveys and many more.
She is a Certified Trainer for Workplace Training & Assessment (Australian Standards); Certified Professional Facilitator (CPF) by The International Association of Facilitators, US; Member of the International Federation of Professional Speakers, Faculty Member (Malaysia) & Certified Trainer of Oxford Association of Management, UK (OXIM) and a Member of the Malaysian Institute of Management. Maria Rufina is a graduate from University Malaya. She holds a BSc (Hons) in Mathematics and MBA in Finance to her credit.
Maria Rufina is also active in the social aspects. She is currently the Asst. Hon. Sec-General of the KL & Selangor Indian Chamber of Commerce & Industry. Too add to her credibility, she has appeared on Astro Channel 4 (Berita Astro) and Channel 6 (Business News) in Dec 2006 on addressing Corporate Communication.
