QPAC Business Consulting | Public programs

Administrative Details
Time : Day 1-2 -9.00am – 5.00pm
Fee : RM 1,250 per participant
Group discount 5% if more than 5 pax
Withdrawal: 2weeks – full refound; less than 2 weeks – 25% refund
Programme is HRDF claimable
To Register
1. Fill up Registration Form
2. Make payment via cheque to “Q-Performance Consultant Sdn Bhd”
3. Fax form & cheque to 03-80237854
4. Mail cheque to Q-Performance Consultant Sdn Bhd(*address : see below)

The need for skilled presenters continues to grow as the workforce meets the challenges of changing technology and information. Acquiring new knowledge and skills is critical to your job success and ongoing professional development.
This 2-day compact workshop on Presenting With Confidence is designed to give you KEY SECRETS on knowledge-transfer and managing the adult classroom environment in a fun, creative and effective manner. It gives a very practical and hands on experience.

Key Learning Objectives
Be more confident and self empowered when doing presentations.
Know how to translate hefty material into a short and concise yet impactful presentation
Be able to use appropriate techniques and methods to captivate and maintain the attention of audience.
Be able to facilitate the group

Who should attend
Trainers & Facilitators ~ Managers ~ ~ Human Resource Professionals ~ Team Leaders

Module 5 – VERBAL & VOCAL
• THE POWER OF VOICE
• Using your voice
• Pacing Yourself
• Speaking at level 3 energy
• Articulation & Pronunciation

Module 6 – PROFESSIONAL VISUAL AIDS
• The Appeal of Visual Presentations
• Rules for Slides
• Rules for presenting numbers
• Using visuals professionally

Module 7 – THINKING ON YOUR FEET
• HANDLING DIFFICULT BEHAVIOURS
• The Loudmouth
• The Naysayer
• The Whisperer
• The Dropout
• HANDLING QUESTIONS
• Steps to take and answer questions
• What to say and not to say
• Increasing your credibility
• Using humor

BRINGING YOUR PRESENTATION TO A CLOSE
• Questions and answers
• Ways to close a presentation
• Evaluation
• After your presentation
• Self-criticism checklist

Module 1
• Creating The First Impression & Appropriate Dressing
• Building your rapport
• Rehearsing & preparing
Module 2 – AUDIENCE ANALYSIS
• Sizing Up Your Audience & the group
• Make-up of the audience
• Putting self in listener’s shoes

MODULE 3 - CREATING IMPACTFUL CONTENT
THE PURPOSE
• To Inform, Persuade, entertain & motivate
GRID SYSTEM
• What is a Grid System & its Advantages?
• Contents of a Grid System
PREPARATION AND PRACTICE
• Putting it all together
• Compiling an agenda
• Structuring your thoughts

TIPS FOR IMPACTFUL PRESENTATION
• Clarifying your main points
• Ways to add life to your communication
• Various approaches to opening
• Call to action
Module 4 – BODY LANGUAGE
THE SILENT POWER OF BODY LANGUAGE
• Hand gestures & Leg postures
• Movements & Eye Contact
• Be Your own voice coach
• Posture and Body Position

Course Facilitator

Maria Rufina is popularly known in the corporate arena as the Chief Executive Officer of QPAC Business Consultant Sdn. Bhd. QPAC is an established Training & Management firm. It caters for both Multinationals and SMIs in the development of Human Capital. Some of QPAC’s reputable clients are ExxonMobil, Aeon Co (Jaya Jusco), KWSP, Panasonic, MISC Bhd, Esso Refinery and Integrated Logistics, to name a few.
Todate, Maria Rufina has conducted over 1000 training programs for companies of various industries locally and globally ( Malaysia, Brunei, Cambodia, Bahrain etc) in the areas of Train The Trainer, Presentation Skills, Management Development Programs, Positive Work Culture, Teambuilding, Quality, Employee Opinion Surveys and many more.
She is a Certified Trainer for Workplace Training & Assessment (Australian Standards); Certified Professional Facilitator (CPF) by The International Association of Facilitators, US; Member of the International Federation of Professional Speakers, Faculty Member (Malaysia) & Certified Trainer of Oxford Association of Management, UK (OXIM) and a Member of the Malaysian Institute of Management. Maria Rufina is a graduate from University Malaya. She holds a BSc (Hons) in Mathematics and MBA in Finance to her credit.
Maria Rufina is also active in the social aspects. She is currently the Asst. Hon. Sec-General of the KL & Selangor Indian Chamber of Commerce & Industry. Too add to her credibility, she has appeared on Astro Channel 4 (Berita Astro) and Channel 6 (Business News) in Dec 2006 on addressing Corporate Communication.

Public Programs