Frequently Asked Questions (FAQs)

What is QPAC Business Consultant?

QPAC was established in 17 July 2002 and it is now one of Malaysia’sleading corporate training provider. The HQ is in Subang USJ 1 and another branch is in Paka Terengganu, where we have a training center there.

Does QPAC have any certifications or awards?

QPAC is registered with HRDF and MOF.
QPAC is also ISO 9000 Certified from Bureau Veritas.
We are also recipient of theSME Recognition Award.
QPAC is rated three star by SME Corp.

What are QPAC’s services?

Training that we offer are bespoke In house training,public training, walk in classes, teambuilding, strategic workshops, Consultancy that we offer include TNA (Training Needs Analysis), Succession Planning, HR Policies & Procedures, 360 Degree Feedback, Psychometrics.

What training does QPAC offer?

QPAC offers over 200 short courses (2 days – 3 weeks) in the following subject areas: Advanced Management; Safety, Oil & Gas; Soft Skills; Operations Management; Finance; Human Resources; Public Relations; Sales; and Secretarial Skills.

Does QPAC offer any Certification Programmes?

Yes, for now following are qualifications offered:

  • Executive Diploma in Supervisory & Leadership by IPMA (UK)
  • Executive Diploma in Customer Relations by IPMA (UK)
  • Executive Diploma in Quality Management by IPMA (UK)
            (The above three are also approved by HRDF under the 1MGrip Scheme)
  • Senior Managers Development Program in UK by University of York
Do you offer training overseas?

YES – QPAC serves numerous markets worldwide including the Middle East and Asia with clients operating in the following sectors:

  • Oil, Gas and Petrochemicals
  • Public Sector
  • Banking and Financial Services
  • Telecommunications
  • Power and Utilities
  • Port and Transport Authorities
  • Manufacturing
What is QPAC’s USP?

QPAC’sUSP is in customizing the programnmes to meet your specific needs.
We have successfully designed numerous tailor-made training solutions both in and outside Malaysia. Some of these programmes have been retained by the companies as an “Induction: for their employees.

What language is the training in?

English and Bahasa Malaysia. Other languages can be arranged for upon requestand will be subjected to additional charges.

How do I book a course?

You may write in your request by filling up the enquiry form here.

Alternatively, you may write in directly to  [email protected].

You may also call 03-80236369 or 03-80237849 or 03-80236670

When do I need to pay for the course?

Course Fees to be paid at least 2 weeks prior to the commencement of the course or upon issuance of invoice.

What about GST?

GST is chargeable on all courses at a standard rate of 6%, in accordance to Malaysian law.

Do you offer discounts?

Can be discussed.

What is included in the course fee?
  • Professional Fee
  • Consultant’s preparation time
  • Course material (in hard- and soft-copy formats)
  • Lunches and light refreshments
  • Accredited course certificates
  • Course photographs
Do I receive a certificate?

Certificates are awarded to delegates who attend and successfully complete the course, showing commitment to their personal development and progression.

What methods of payment do you accept?

QPAC accepts the following payment methods:

  1. Bank Transfers
  2. Payment by Cheques

Payments should be made in Malaysian RM or USD  to:

Account holder
QPAC Business Consultant Sdn Bhd

Public Bank

Account No
3125 6348 15


Branch address
Taman Seri Muda, Shah Alam

What is your policy on substitutions?

Delegates registered on any course can be substituted at any time without risk of a penalty. Such requests must be made in writing.

What is your policy on alterations to the programme?

QPAC reserves the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for any consequential loss or damage.

What is your policy on cancellations?

Cancellations made up to seven days prior to course commencement will qualify for a full refund of the course fees. Cancellations made less than seven days prior to course commencement will not qualify for any refund. All cancellations must be submitted in writing.